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Delivering a $40M Global IT Infrastructure Rollout: Lessons from 511 Retail Stores Across Europe and Asia

Adedotun Omotade

Abstract

This paper sets out lessons from delivering a global IT infrastructure rollout valued at $40M across 511 retail stores in Europe and Asia, with the constraint that the stores kept trading throughout. It covers leading infrastructure modernization without disrupting business operations, sustaining resilient IT service delivery while the underlying infrastructure is being replaced, and keeping a store estate of that size connected during an enterprise network transformation. The material is programme engineering rather than technology selection: how to plan and execute large-scale rollouts across multiple countries, coordinate cross-functional teams, vendors and business stakeholders, and minimize disruption during deployment. It also addresses the management of risk, dependency and escalation, and the role governance, communication and executive reporting play in keeping a complex programme on track, which in a rollout of this size determines the outcome more reliably than any individual technical decision. Readers take away practices that transfer to any multi-country deployment of comparable scale.

Published in
Proceedings of the Raptors Conference, Vol. 1 (2026)
Conference
Raptors Conference 2026, 21 October 2026, online
Accepted
2026-09-16
DOI
https://doi.org/10.68495/rc.2026.C050
Presentation
Slides are not yet available for this paper.
Licence
© 2026Adedotun Omotade. Published under Creative Commons Attribution 4.0 International (CC BY 4.0).
Publisher
Hackathon Raptors, Community Interest Company 15557917, London, United Kingdom
Permanent address
https://proceedings.raptors.dev/omotade-delivering-40m-global-it

Open access. Every entry in the Proceedings is free to read, with no charge to authors and no charge to readers. Slides are served from this site, so they stay available at the paper's permanent address.

Cite this paper

Adedotun Omotade (2026). Delivering a $40M Global IT Infrastructure Rollout: Lessons from 511 Retail Stores Across Europe and Asia. Proceedings of the Raptors Conference, Vol. 1 (2026). Hackathon Raptors, London. https://doi.org/10.68495/rc.2026.C050

@inproceedings{raptors2026-c050,
  title     = {{Delivering a \$40M Global IT Infrastructure Rollout: Lessons from 511 Retail Stores Across Europe and Asia}},
  author    = {Omotade, Adedotun},
  booktitle = {Proceedings of the Raptors Conference},
  volume    = {1},
  year      = {2026},
  publisher = {Hackathon Raptors},
  address   = {London, United Kingdom},
  doi       = {10.68495/rc.2026.C050},
  url       = {https://doi.org/10.68495/rc.2026.C050},
  abstract  = {This paper sets out lessons from delivering a global IT infrastructure rollout valued at \$40M across 511 retail stores in Europe and Asia, with the constraint that the stores kept trading throughout. It covers leading infrastructure modernization without disrupting business operations, sustaining resilient IT service delivery while the underlying infrastructure is being replaced, and keeping a store estate of that size connected during an enterprise network transformation. The material is programme engineering rather than technology selection: how to plan and execute large-scale rollouts across multiple countries, coordinate cross-functional teams, vendors and business stakeholders, and minimize disruption during deployment. It also addresses the management of risk, dependency and escalation, and the role governance, communication and executive reporting play in keeping a complex programme on track, which in a rollout of this size determines the outcome more reliably than any individual technical decision. Readers take away practices that transfer to any multi-country deployment of comparable scale.}
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AB  - This paper sets out lessons from delivering a global IT infrastructure rollout valued at $40M across 511 retail stores in Europe and Asia, with the constraint that the stores kept trading throughout. It covers leading infrastructure modernization without disrupting business operations, sustaining resilient IT service delivery while the underlying infrastructure is being replaced, and keeping a store estate of that size connected during an enterprise network transformation. The material is programme engineering rather than technology selection: how to plan and execute large-scale rollouts across multiple countries, coordinate cross-functional teams, vendors and business stakeholders, and minimize disruption during deployment. It also addresses the management of risk, dependency and escalation, and the role governance, communication and executive reporting play in keeping a complex programme on track, which in a rollout of this size determines the outcome more reliably than any individual technical decision. Readers take away practices that transfer to any multi-country deployment of comparable scale.
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